Sound Service (Oxford) Ltd is pleased to announce their new innovative Sound Wizard product finder.
Advising on the correct products to insulate your home against noise has always been a complicated process. Many companies spend hours on the phone advising customers as to the right products to use. At Sound Service (Oxford) Ltd they never shy away from speaking to potential customers but have designed, what they believe to be, the first interactive soundproofing advice software in the UK.
“Before developing the Sound Wizard we found that many customers needed advice outside of office hours and that we were inundated with technical emails the following morning” describes Steve Backhouse from the technical team.
Sound Service have been working with Architects, contractors and the general public supplying sound insulation and sound absorbing products since 1969 and has recently undergone a major re brand and new website design.
“Working with our experienced web team we have produced the interactive Sound Wizard which allows customers to obtain detailed technical advice 24 hours a day without the need to call or email us.
While this service does not replace a person it does allow us to effectively expand a complicated process of questions into a simple and easy to use programme” explains Tom Sykes, Development Manager.
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